Cookie Policy
Effective Date: November 6, 2025
Last Updated: November 6, 2025
Introduction
This Cookie Policy explains how QLink-Pay, LLC ("we," "us," or "our") uses cookies and similar technologies when you visit qlinkpay.com (the "Service").
This policy should be read together with our Privacy Policy and Terms of Service.
Company Information:
- Company Name: QLink-Pay, LLC
- Website: qlinkpay.com
- Contact: [email protected]
- Address: Outsource Digital LLC, 30 N Gould St, Suite 7463, Sheridan, WY 82801
1. What Are Cookies?
Cookies are small text files that are placed on your device (computer, smartphone, or tablet) when you visit a website. They are widely used to make websites work more efficiently and provide information to website owners.
Types of Cookies:
- Session Cookies: Temporary cookies that expire when you close your browser
- Persistent Cookies: Cookies that remain on your device until they expire or you delete them
- First-Party Cookies: Set by QLink-Pay directly
- Third-Party Cookies: Set by external services we use (e.g., Supabase, Stripe)
2. How We Use Cookies
QLink-Pay uses cookies for the following purposes:
2.1 Essential Cookies (Required)
These cookies are necessary for the Service to function and cannot be disabled:
- Authentication: Keep you logged in to your account
- Security: Protect against fraud and unauthorized access
- Session Management: Remember your preferences during your visit
- Load Balancing: Distribute traffic across servers
2.2 Functional Cookies (Optional)
These cookies enhance functionality and personalization:
- Theme Preferences: Remember your dark mode selection
- Language Preferences: Remember your language choice
- UI Settings: Remember your dashboard layout preferences
2.3 Analytics Cookies (Optional)
We use minimal analytics to understand how the Service is used:
- Usage Analytics: Pages visited, features used
- Performance Monitoring: Page load times, errors
- Feature Adoption: Which features are most popular
We do NOT use:
- ❌ Advertising cookies
- ❌ Behavioral tracking cookies
- ❌ Cross-site tracking
- ❌ Social media tracking pixels
3. Cookies We Use
Below is a detailed list of cookies used by QLink-Pay:
| Cookie Name | Purpose | Type | Duration |
|---|
| sb-access-token | Authentication token for Supabase | Essential | 1 hour |
| sb-refresh-token | Refresh authentication session | Essential | 30 days |
| theme | Remember dark/light mode preference | Functional | 1 year |
| locale | Remember language preference | Functional | 1 year |
| _session | Session management and security | Essential | Session |
4. Third-Party Cookies
Some cookies are set by third-party services we use to provide the Service:
4.1 Supabase (Database & Authentication)
- Purpose: Authentication, session management, database access
- Cookies Set: Authentication tokens, session cookies
- Privacy Policy: https://supabase.com/privacy
4.2 Stripe (Payment Processing)
- Purpose: Payment processing, fraud prevention
- Cookies Set: Payment session cookies, security tokens
- Privacy Policy: https://stripe.com/privacy
4.3 QuickBooks (Accounting Integration)
5. How to Control Cookies
5.1 Browser Settings
You can control and delete cookies through your browser settings. Most browsers allow you to:
- View cookies stored on your device
- Delete all cookies or specific cookies
- Block third-party cookies
- Block all cookies from specific websites
- Delete all cookies when you close your browser
Browser-Specific Instructions:
- Chrome: Settings → Privacy and security → Cookies and other site data
- Firefox: Settings → Privacy & Security → Cookies and Site Data
- Safari: Preferences → Privacy → Manage Website Data
- Edge: Settings → Cookies and site permissions → Manage cookies
5.2 Impact of Disabling Cookies
If you disable essential cookies:
- ❌ You will NOT be able to log in to your account
- ❌ The Service may not function properly
- ❌ Security features will be disabled
If you disable functional cookies:
- ✅ You can still use the Service
- ⚠️ Your preferences (theme, language) will not be saved
- ⚠️ You'll need to set preferences each visit
5.3 Do Not Track Signals
Some browsers have a "Do Not Track" (DNT) feature. We respect DNT signals for non-essential cookies. However, essential cookies required for Service functionality will still be set.
6. Cookie Retention
We retain cookies for the following periods:
Session Cookies:
- Deleted automatically when you close your browser
- Used for: Session management, security
Short-Term Cookies (1 hour - 30 days):
- Authentication tokens: 1 hour
- Refresh tokens: 30 days
- Used for: Keeping you logged in
Long-Term Cookies (1 year):
- Theme preferences: 1 year
- Language preferences: 1 year
- Used for: Remembering your preferences
7. Your Rights
Under data protection laws (GDPR, CCPA), you have the right to:
- Access: Request information about cookies we use
- Delete: Clear cookies from your browser anytime
- Opt-Out: Disable non-essential cookies
- Withdraw Consent: Change your cookie preferences anytime
To exercise these rights, contact us at [email protected]
8. Updates to This Policy
We may update this Cookie Policy periodically to reflect changes in our cookie usage or legal requirements.
When we make changes:
- We will update the "Last Updated" date at the top
- Material changes will be notified via email
- Continued use of the Service constitutes acceptance
9. Contact Us
If you have questions about this Cookie Policy or our use of cookies, please contact us:
By using QLink-Pay, you consent to our use of cookies as described in this Cookie Policy.
Last Updated: November 6, 2025 | Version 1.0