Frequently Asked Questions

QLink-Pay embeds clickable payment links directly ON your PDF statements - not just in the email body. Customers can click and pay instantly from the statement document itself. This is the #1 requested feature from QuickBooks users with over 13,000+ requests.

We support Credit Cards (Visa, Mastercard, American Express, Discover) at 3% + $0.30 per transaction, and ACH bank transfers at just 1% with a $10 maximum cap. Your customers choose their preferred method when paying.

Every invoice number on your statement is a clickable hyperlink. Customers can click any invoice to view full details before paying. This is a unique feature that other statement tools do not offer - eliminating the frustration of receiving a statement with no way to see invoice details.

YES! This is our most advanced feature. Customers can choose exactly which invoices to pay in a single transaction. This saves money on bank charges - one transaction covers multiple invoices instead of paying separate fees on each invoice.

Instead of paying separately for each invoice (multiple transaction fees), your customers can pay multiple invoices in ONE transaction. One fee covers many invoices = significant savings. For example, paying 5 invoices in one transaction means one 3% fee instead of five separate fees.

Yes! You can schedule statements to go out monthly, weekly, or whenever you need. Invoices are automatically included with embedded payment links. Perfect for monthly billing cycles when you need to send hundreds of statements quickly.

Payment links are embedded directly ON the PDF statement document AND on each invoice. They are not hidden in email text - they are prominent buttons on the actual documents that your customers can easily find and click.

Yes! Add your company logo and choose from professional templates. QLink-Pay offers multiple statement formats including Balance Forward, Open Item, and transaction history views. You can customize the date range and choose which aging buckets to display.

Absolutely! Send statements to all your customers at once with one click. Select multiple customers, generate all their statements, and send them instantly. Each statement has embedded payment links ready for customers to pay.

Payments automatically reconcile back to QuickBooks. When a customer pays, the payment is recorded in QuickBooks instantly against the correct invoices - no manual data entry needed. Your accounts receivable is updated in real-time.

Simply click "Sign in with Intuit" - use your existing QuickBooks account. No new username or password needed. Quick, secure, one-click sign in using Intuit Single Sign-On (SSO) with enterprise-grade security.

Yes, we use Stripe - one of the world's most trusted payment platforms used by millions of businesses. Enterprise-grade security, bank-level 256-bit encryption, and PCI-DSS Level 1 certified for the highest level of security.

Yes! See payments as they happen. Real-time notifications when customers pay, instant reconciliation to QuickBooks, and immediate updates to your accounts receivable. No waiting or manual checking required.

Key differentiators: Payment links directly ON the statement document (not just email), clickable invoice hyperlinks for full detail viewing, ability to pay multiple invoices in one transaction, automatic QuickBooks reconciliation, professional branded templates, and the lowest fees in the industry at 1% ACH ($10 cap) and 3% cards.

Payment links on statements! Over 13,000+ QuickBooks users have requested this feature. QLink-Pay delivers exactly what QuickBooks users have been asking for - the ability to add one-click payment links directly on customer statements.

QLink-Pay is a QuickBooks Online integration that automates your accounts receivable process. We generate professional statements with embedded payment links, send them to your customers, and automatically record payments back to QuickBooks when customers pay.

Simply click "Connect to QuickBooks" on our homepage and sign in with your Intuit account. You will authorize QLink-Pay to access your customer and invoice data using secure OAuth 2.0 authentication. The entire process takes less than 2 minutes.

Most users are up and running in under 5 minutes! After connecting QuickBooks, your customers and invoices sync automatically. You can send your first statement with payment links right away. No technical configuration or IT support required.

No technical knowledge is required. If you can use QuickBooks Online, you can use QLink-Pay. Our interface is designed to be intuitive and straightforward. We also provide email support at [email protected] if you have any questions.

QLink-Pay is built using official Intuit APIs and follows all Intuit security and development guidelines. We are in the process of becoming a certified QuickBooks app. Our integration uses the same secure OAuth 2.0 protocol used by all authorized QuickBooks applications.

ACH bank transfers: 1% per transaction with a $10 maximum cap (you never pay more than $10 per ACH transaction, no matter the amount). Credit Cards: 3% + $0.30 per transaction. These are among the lowest rates in the industry.

FREE for early adopters! Our first 100 customers get lifetime free access with no monthly subscription fees ever. After that, standard pricing will apply. Check our pricing page for the latest information on plans and features.

Our rates are among the lowest available. ACH at 1% with a $10 cap means large payments cost significantly less - a $5,000 payment only costs $10, not $50. Credit cards at 3% + $0.30 beats most payment processors. Plus, no monthly subscription fees for early adopters.

Standard payout timing: 2-3 business days for credit card payments, 3-5 business days for ACH transfers. All payouts are handled through Stripe's reliable and secure payout system directly to your connected bank account.

No hidden fees ever. What you see is what you pay: 1% ACH with $10 cap, 3% + $0.30 for credit cards. No setup fees, no monthly fees (for early adopters), no minimum transaction requirements, no cancellation fees.

Yes! Security is our top priority. We use bank-level 256-bit SSL encryption for all data transmission, the same level of security used by major banks. Your QuickBooks login credentials are never stored by QLink-Pay.

No. All payment data is handled exclusively by Stripe. We never see, process, or store credit card numbers or bank account details. Stripe is PCI-DSS Level 1 certified - the highest level of security certification in the payment industry.

Stripe (our payment processor) is PCI-DSS Level 1 certified - the highest level of security certification available. All payment data is encrypted, tokenized, and stored securely by Stripe. QLink-Pay never handles raw payment data.

Yes, we use OAuth 2.0 - the same secure connection method used by banks and major technology companies. Your QuickBooks password is never shared with us. You authorize access through Intuit's secure login page.

SSL A+ rating for encrypted connections, OAuth 2.0 for secure authentication, PCI compliance through Stripe, Row Level Security (RLS) on all database tables, 256-bit encryption for data at rest and in transit, and multi-factor authentication support.

QLink-Pay automatically syncs your customers, invoices, and balances from QuickBooks Online daily. When you connect, initial sync happens immediately. Updates are pulled regularly to ensure your data is always current.

Yes! When a customer pays through QLink-Pay, we automatically create a payment record in QuickBooks Online. The payment is applied to the correct invoices, and your accounts receivable is updated in real-time. Zero manual data entry.

Currently, QLink-Pay only supports QuickBooks Online. QuickBooks Desktop integration is not available at this time. If you are using QuickBooks Desktop, you would need to migrate to QuickBooks Online to use QLink-Pay.

We access only the data needed to generate statements and record payments: customer names and contact information, invoice details and balances, and payment recording capabilities. We do not access your bank accounts, payroll, or other sensitive financial data.

Yes, you can disconnect QLink-Pay from your QuickBooks account at any time through your QuickBooks settings. When disconnected, we no longer have access to your QuickBooks data. Any payments already recorded will remain in QuickBooks.